Client information remains safe and secure.”ĭ’s outage map shows where the reported problems are occurring.Īs of 11:00 a.m., Bank of America is trending on Twitter as customers express their dissatisfaction with the company’s lack of communication.Īt this time, it is unknown what is causing the problems. We’re working to improve the situation asap. “We’re aware some clients are experiencing slowness as they try to access account information. “We are actively working to make our site available again to all of our customers as soon as possible.” Your accounts continue to be secure,” the message said. “Some customers may be unable to access Online Banking at this time. The company posted a message on its website informing customers that the problem was being investigated and that their accounts were safe. Users of Bank of America are reporting ‘limited to no access’ to their bank accounts or banking services.Īccording to reports, the outage, which has been ongoing since at least Friday morning, is affecting Atlanta, surrounding cities, and several other cities across the country.īank of America sent the following statement for the ongoing outage. There are several reports by customers that Bank of America website and phone app are down and not working.

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